Frequently Asked Questions

Home healthcare is the medical care that comes to your doorstep. We want to make you independence and live a quality life while keeping you at your home.

Generally, being homebound and in need of medical care with a doctor’s recommendation will qualify you for almost all home health services.

Our services: skilled nursing/physical therapy/ occupational therapy. Also, benefit from speech therapy and home health aide services.

Simply get a referral from your doctor and contact us. We will soon work with your physician to determine what the requirement is.

We serve Los Angeles County.

Monday to Friday: 9 A.M. to 5 P.M.

Costs usually depend on the type of service you need. We will work with you to discuss the options and that includes insurance too.

Yes, we accept most insurance. We also have options for private pay.

Skilled nursing care is professional medical help. Do you suffer from a chronic condition? Need help with wound care? Our licensed nurses come to assist you here.

That completely depends on your doctor’s prescription. And, of course, what your needs are.

Certainly, our nurses help with everything. Want help in organizing a medication schedule or administering your medications? Worry no more. They will even teach the right way to take them.

You get to avail yourself of our 24/7. And if the need is too urgent need, we have on-call services, too.

This therapy targets your strength and mobility. It will help you regain these through a number of sessions. Characteristically, it follows a surgery or major illness.

Occupational therapy will make you relatively independent in your everyday living. You will be able to dress, cook, bathe, etc.

Speech therapy handles all those problems that concern your communication or swallowing.

It hinges entirely on the doctor’s recommendation and then your needs.

We try to keep things consistent and have the same therapist to the extent possible.

Home health aides provide personal care. They will be your helping hands for bathing, grooming, meal preparation, etc.

Yes, all of our aides undergo background checks and certification.

No, they cannot do that. However, they will always remind you that it’s time to take them.

We would like to coordinate a time that works for your needs and preferences.

The medical social worker gives emotional support and counseling. They will also connect you to resources such as financial assistance, support groups, etc.

For sure! We’ve got access to various community services. This includes but is not limited to financial aid and transportation.

Costs will vary depending on your coverage and services rendered. We will assist you in obtaining the best financial options.

Most insurance programs cover home health care. So, if you qualify, we will check your coverage and let you know of all your benefits.

You mustn’t worry. We offer other payment options, too. Just ask us, and we will talk it over.

You will receive a monthly statement.

You have the right to dutiful care. You have every right to participate in treatment planning or to keep it private, for that matter. You also have the right to refuse treatment, whenever.

We should follow your care plan. You must also inform us of any changes in your medical condition. Not to mention, guaranteeing a safe environment for your healthcare providers is also your responsibility.

When you are unhappy, reach out instantly! It’s always our top priority to resolve your concerns immediately.

We keep regular monitoring. And strictly enforce our safety policies along with ongoing training.

Patient confidentiality is guaranteed. We adhere to all HIPAA terms, especially when it comes to personal information.

We go by your preferences. However, we may have limitations regarding availability.

Just let us know, and the sooner you do it, the more likely it is to find a new time.

Urgent needs? Call our 24/7 on-call service at (818) 967-5544.